CISG and ELSG conference 2008

 

Evaluating your service - what do customers think about you (workshop session)

Page history last edited by Amelia Luzzi 1 yr ago

Presented by

Tom Davie - Durham University

 

Brief description

Is everybody happy?  How do you know if the services you offer are good, bad or indifferent?  This workshop will look at how one University approaches evaluation of its activities and encourage the sharing of good practice.

 

Slides and materials

When they are available on the AGCAS website, there will be a link to them here.

 


What I learned - views from people who attended

Was anything in this session too good to keep to yourself? Share your comments and thoughts on the best bits of the session here.


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Discuss the session

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