Presented by

Michael Clarke - University of London

Brief description

As user expectations for the online experience continue to mount (mobile, personalised, social, responsive…), is it possible for careers services to keep up?  Are careers professionals threatened with obsolescence?  Or is our engagement with technology not the real issue?  This session tries to do a little futurecasting about what the delivery and the deliverers of careers information and guidance look like in 2018.

Slides and materials

When they are available on the AGCAS website, there will be a link to them here.

What I learned - views from people who attended

Was anything in this session too good to keep to yourself? Share your comments and thoughts on the best bits of the session here.

• I think the biggest learning point from this session was how to run a discussion session! The presenter came armed with a range of topics and put them up for 5-minute discussions; if any didn't take off, he moved to the next one. It worked well and avoided awkward silences. - Amelia Luzzi

Discuss the session

This session involved open discussion on the topics below (list is incomplete, please add to it if you remember more), so it's an ideal one to keep on discussing! Please add your comments and thoughts to this section. Anything goes, so long as it is related to the topic(s) of the session and complies with the wiki's good use policy. You do not need to have attended the session to participate!

Mobile networks - how can we engage with users on their mobiles?

Privacy - is it out of fashion?

Do the current systems of delivery still support the guidance model?

Is it the end of libraries?

• This is an interesting topic to see in this context. I got into Careers information via libraries, and of course in the library world it's a big issue, whether it's The End of Libraries. By and large, we think it's not the end, that people are still reading and still researching. However, in the context of Careers, I'm inclined to think that paper-based information is on its way out. Our libraries are not big enough and not authoritative enough to engage people as research environments (nor do I think they need to) and much of what people are looking for is available online. But then I know that I'm looking at it from the point of view of a low-footfall service - many of our students are off-campus and only access us remotely. Other experiences? - Amelia Luzzi

Should we be locking our work away (for our students, our colleagues) or giving it away?